Bilingual call center · EN / ES

Every call is a wave.

Humans, AI, or the best of both.

Catch the wave See our models
Bilingual EN / ES by default NDA-backed & confidential Proprietary dialing platform
Five ways to ride it

Our five service models

A campaign, a staffing need, or an operation of your own. We cover all of it, end to end, on our proprietary technology.

01

Human Agents

Bilingual agents run your campaign end to end: inbound, outbound, transfers, pre-qualification, opener and closer calls.

02

AI Agents

Fully automated voice outreach that scales your dialing without scaling headcount, on our proprietary technology.

05

Call Center Consulting

You run your operation, we bring the expertise: structure, processes, technology, data management and regulatory compliance (DNC).

Structure Processes Technology Data management DNC compliance
03

Hybrid

Human and AI in a single campaign: the speed of automation with the close rate of people.

04

Agent Staffing

You run your own floor and staff it with our vetted bilingual agents.

+ Add-on to any model · or standalone

Performance Optimization

Turn raw call data into clear insights: automatic tagging, full transcription and performance analytics that show you where to optimize. Works inside any campaign or completely standalone.

See it in action
High-volume verticals

Industries we ride

ACA Health Insurance
Subsidy enrollment & assistance
Auto Insurance
Quoting & carrier connections
Debt Settlement
Debt reduction programs
Solar
Homeowner outreach
SSDI
Disability insurance support
Student Loans
Debt relief solutions
Flight Booking
Airline ticket support
Home Improvement
Services & upgrades
Lead Generation
Qualified leads, delivered
and more
New verticals welcome
Why Call-Wave

Built different from a generic outsourcer.

Bilingual by default

Not an add-on. Bilingual English & Spanish is the core product.

Dialer, handled

We set up and run the dialing stack, so you don't have to. Integrated and ready to go, zero setup on your side.

AI + human hybrid

AI voice agents alongside human agents, in one campaign.

End-to-end campaigns

We run everything from first contact to close. You see results.

Competitive pricing

Argentina-based team, fluent English without US overhead.

Questions

Frequently asked

What is Call-Wave?+

Call-Wave is a remote, bilingual (EN/ES) call center that runs end-to-end voice and outreach for US businesses, from first contact to close. We operate with human agents, AI agents, or a hybrid of both, on our proprietary dialing platform — and when you'd rather run your own operation, we consult on structure, processes, technology, data and compliance.

Why should I choose Call-Wave?+

Bilingual by default, our proprietary dialing platform (zero setup on your side), an AI + human hybrid model, true end-to-end campaign ownership, and competitive pricing from a fluent, Argentina-based team. Performance Optimization — our own call-analysis technology — is available on every model, or standalone.

What languages do you support?+

English and Spanish, bilingual by default. Reaching both EN and ES-speaking US customers is the core of what we do, never a premium add-on.

How do you handle data privacy?+

We treat your data, and your customers' data, as confidential. We work under NDA and follow standard data-privacy and security practices, using lead data only for the campaign you've agreed to. Data management (sourcing, scrubbing, segmentation and reporting) is part of what we offer.

Let's talk

Ready to catch the wave?

Tell us about your campaign or staffing need. We'll map the right model (human, AI, hybrid or staffing) and get you dialing.

100% remote · operated from Argentina Serving the US market · EN / ES